Information We Collect

When you reach out to us for corporate floral arrangements or gift services, we gather information you choose to share. This includes your name, company name, email address, phone number, delivery addresses, and specific floral requirements. We also collect payment details when you place orders, though these are handled securely through our payment partners.

For our corporate clients, we may obtain additional business information such as company registration details, preferred delivery timelines, and budget needs. This helps us tailor our service to your business requirements.

Our site automatically gathers certain technical data when you visit. This includes your IP address, browser type, device information, and how you navigate our site. We use this data to enhance site performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your needs, and communicating about your service requirements.

We also utilize information to improve our services and the overall website experience. This helps us identify which corporate floral offerings are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Quiet Harbor Linen respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us run our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, a court order, or government request. We may also share information to safeguard our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We treat the protection of your personal data with utmost importance and deploy suitable technical and organizational safeguards to defend it. This includes protected data storage, encrypted messaging, and restricted access to personal data within our organization.

Even with strong security measures, no online transmission is entirely risk-free. We regularly update our security practices to defend against evolving threats.

Your Privacy Rights

You retain important rights over your personal data. Depending on relevant laws, you may be entitled to view, amend, erase, or limit how your data is used.

To exercise these rights, contact us using the details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We store personal data only as long as needed to deliver our services and meet legal obligations. Retention periods vary by data type and purpose.

Cookies and Website Tracking

Our site employs cookies and similar technologies to enhance your browsing experience and gain insight into how visitors interact with our site. Cookies enable us to remember your preferences and evaluate website performance.

You can adjust cookie preferences in your browser. Note that disabling certain cookies may affect how the site functions. For full details about our cookie practices, please consult our Cookie Policy.

Third-Party Links

Our site might include links to external websites or services. This privacy policy covers only Quiet Harbor Linen and our site. We are not responsible for the privacy practices of external sites.

We encourage you to review the privacy policies of any third-party sites you access via links on our site.

Policy Updates

We might revise this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. When substantial changes occur, we will refresh the "Last Updated" date displayed at the top of this policy.

We encourage you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about how we process your information, please reach out to us.